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Helpdesk Hours and Location ¶ 

Spring Hours of Operation:

Monday - Friday: 8 a.m. - 6 p.m.

Saturday: 9a.m. - 5p.m.

Pilgrim Student Center

Contact Us ¶ 

Submit a Support Request

Reserve Conference Equipment

Phone: 617-879-2309

Fax: 617-879-2406

Information Technology Staff ¶ 

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Jonathan LaPierre

Assistant Vice President for Administration and Chief Information Officer (CIO)

Chris Hadges

Student IS Manager

Jennifer Willingham MacLeod

Learning Technology Administrator and Project Manager

Andrew Kahn

Client Services Manager

Brian Masters

Technology Specialist

Wayne Peterson

Senior Helpdesk Technician

Roy Hartzler

Helpdesk Technician

Ashley Zimmerman

Administrative Assistant

View Statistics:

Past 24 Hours: 18

Past 7 Days: 166

Past 30 Days: 632

All Time: 24,875